Support
Email is the fastest route. We aim to reply within two working days.
support@swplugins.comSend a log file
For crashes or wrong results, a log file helps a lot.
- 01Press Win + R, type
%LocalAppData%\AdvancedSurfaceToolsand press Enter. - 02Find the file
log.txt. - 03If possible, attach the part (or a simplified copy) that shows the problem.
- 04Email both to support@swplugins.com with your SOLIDWORKS version.
FAQ
No. Every tool creates exact NURBS surfaces and solids as a normal SOLIDWORKS feature.
Yes. Parts open and rebuild on any computer with the add-in installed, licensed or not. A licence is only needed to create or edit features.
Only once, to activate. After that it works offline.
SOLIDWORKS 2023 or newer on Windows 10/11 64-bit. Parts only; assemblies and drawings are not supported.
Yes. Deactivate the old computer on the Licence page, then activate on the new one.
Your version keeps working; it does not expire. Renew for €99 per year if you want newer versions.